Wednesday, September 9, 2009

Effective Communication, Effective Questioning, and Effective Coaching

By Bart Icles

As more and more companies and organizations integrate coaching in the training and development of their employees, more and more executives realize the value of having effective coaches. What makes an effective coach? One of the most important qualities that coaches should have is excellent communication skills. This does not necessarily mean that they are able to speak, read, and write more than one language, but having excellent communication skills means being able to communicate effectively. This gives rise to another important skill needed in motivating others and in making others understand what they need to do to become more successful - effective questioning.

To become successful, coaches must first learn to communicate with themselves before they can even learn to effectively communicate with others. The famous adage practice what you preach really applies to the art of coaching. One cannot expect to become an effective coach if he is not able to help himself. Effective communication starts from within and to test, it is best that you start to ask yourself questions. If you are not able to understand your own questions, how you can be sure that others will understand the questions you ask them?

Coaches can start asking themselves what is the one thing that they would want to do that would improve their way of life. Once they have answered this question, they should be able to develop ways on how to do that very thing that would change their life. Once the coach has come to understand the answers to his own questions, he can say that he is now ready to help others.

After a coach has established effective communication and questioning within him self, he is now ready to coach other people. To start the coaching process, the coach should ask the person being coached questions on the issues being faced, the goals that need to be set, how realistic goals are, the will to execute, and the options available. This should enable the coach to understand the needs of the person being coached, as well as the latter's evaluation of the different things that go around him, the different objectives that the latter wants to achieve, and how the latter wishes to achieve these goals.

In doing so, coaches are able to make the persons being coached develop goals and objectives and communicate these through simple specific statements. This can help much in improving a person's performance and this all starts with effective communication and effective questioning. - 16890

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